Refunding automatic domain renewals

As per our terms and conditions which all customers must agree to during the signup process, all our services automatically renew on their due date. If your payment type is credit card and you have an active card saved in your client area, then this card will be processed on the renewal due date.

If you no longer require a domain which was automatically renewed, unfortuntely we cannot refund this payment. Once the registrar has charged us for the domain, we cannot refund your payment as the registrar fee is non-refundable.

There is an option to disable auto-renew from your client area. This will ensure that any future renewals are not created and no payments taken.
  • refunds
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

How do I login to my Account

When you purchase a hosting or domain service from MYHOST.IE you are immediately given access to...

What are your bank details ?

Bank Address:AIB BankShannon Town CentreShannonCounty ClareIrelandAccount Details:Myhost Internet...

How do I upgrade my account ?

Sometimes you may need to upgrade if you have outgrown its resources or you need more features...

How do I cancel a domain or hosting service?

In the event that you need to cancel a domain or hosting service with MYHOST.IE please login to...

What payment methods do you accept ?

Credit Card We accept major credit and debit cards including VISA, MasterCard Cheque We will...