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Where are your Services based? Our services are mostly based in Ireland but we also host customers in the UK and USA. What is priority support? Our Business hosting cutomers will benefit from priority phone and email support as well as our... What kind of support do I get with shared hosting? With shared hosting we offer support via our kb articles > support helpdesk > live chat and... Do you backup my website? Yes we do, we will backup your website data nightly however we encourage you to create your own... What are lower customer density servers? To help optimise server performance and increase security we isolate Business websites from... Can I contact you by phone if I have a problem? Yes of course, although we do recommend opening a support ticket first. We have to document every...
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