My data is gone, are there Backups?

Personal, Business, Email and Reseller hosting plans.

We backup our shared hosting servers daily keeping a minimum of 7 days backups, after 7 days the oldest backup is overwritten. We do not charge for this service. However, there is a charge for restoring files/databases from our backups. Contact support@myhost.ie for more information.

Cloud Servers

Cloud servers are backed up daily keeping a minimum of 7 days snapshots, after 7 days the oldest snapshot is overwritten. We do not charge for this service, however, there will be a fee involved to restore for non-managed servers. Customers who require a more flexible backup solution can contact our sales department.

Database Servers

We backup our shared database servers daily keeping a minimum of 7 days backups, after 7 days the oldest backup is overwritten. We do not charge for this service, however, there will be a charge for restoration of databases, contact support@myhost.ie for more information

How do I restore my website if there is a problem?

Please open a support ticket detailing the domain, specific files and database if required and date to restore the backup from.

Should I be performing my own separate backups ?

Yes, absolutely we highly recommend you create your own separate local backups. Even though we will backup your website data and files we do not guarantee the integrity of your data. We would recommend creating a full backup of your website after any major website changes a the very least.
  • backups
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

What is web hosting

Visit this mini site to learn more about web hosting http://www.whatiswebhosting.ie

Glossary

APACHE Apache is an open source Web server that is distributed free. Apacheruns on Unix-based...

I have created a new mail account but I am unable to send/recieve mail or use webmail

When your domain is first created its resources are set to default values. You will need to...

When I try to send email I get the error 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

If you get this message it most likely means that your outgoing mail requires authentication...

I get a Secure Connection Failed warning when logging into my control panel.

If you see a screen when logging into your control panel with an error message headed "Secure...