How do I run a Tracert command ?

Sometimes we may ask you to run a Tracert command on your PC if you are having difficulty accessing our services. A tracert is a computer network tool used to determine the route taken by packets of data between two machines connected to the internet. So basically you are running the command to check the route between your PC and our network . To do this please run the following;

Windows XP
Click on Start > RUN and type in the letters CMD . This brings up a DOS or Command Line window. Within that window, type in the word tracert followed by the domain your testing i.e . Then hit Enter and the tracert should run giving you an output which can be cut and paste into an email.

  • 420 Users Found This Useful
Was this answer helpful?

Related Articles

What is web hosting

Visit this mini site to learn more about web hosting


APACHE Apache is an open source Web server that is distributed free. Apacheruns on Unix-based...

I have created a new mail account but I am unable to send/recieve mail or use webmail

When your domain is first created its resources are set to default values. You will need to...

When I try to send email I get the error 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

If you get this message it most likely means that your outgoing mail requires authentication...

I get a Secure Connection Failed warning when logging into my control panel.

If you see a screen when logging into your control panel with an error message headed "Secure...